• Call Us Today! +1 (800) 307-7900

International Shipping Policy

Gumballs.com only ships to addresses located in the U.S. and Canada.

For orders shipping to Canada, we charge a flat rate tax to cover the variable duties and taxes charged by Canadian customs for international shipping. If you end up getting billed directly, we will refund that portion of the flat rate tax that you paid directly and for which you can provide documented receipts (up to but not above the amount charged by us). Any balance between the flat rate tax charged on Gumballs.com and what you are billed directly is retained by us to cover handling expenses for Canadian orders.

Any other international shipments must be arranged through a 3rd party parcel forwarding service, however shipments to freight forwarders may require a signed Credit Card Authorization or alternative method of payment including wire transfer. Gumballs.com does not recommend nor engage directly with freight forwarding services. They typically involve setting up an account, getting a U.S. forwarding address from them to use as your ship-to address from Gumballs.com (please always use your credit card billing address as your billing address). Once you place an order, and we receive payment, we ship to the freight forwarder's U.S. address, then you arrange the final destination forwarding shipment. Gumballs.com does not pay any fees related to these services, will not send any form of payment to them, nor is Gumballs.com responsible for anything after the order is delivered to them.