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30 Day Guarantee & Return Policy

No Sales Tax: Remember: Gumballs.com charges no sales tax, regardless of where you live!

30 Day Guarantee: We want you to be totally satisfied with your Gumballs.com purchase, which is why we offer a 30 Day Guarantee. If you are dissatisfied with your purchase for any reason, simply email us within 30 days of purchase to arrange for a return. Exclusions: The following items are not returnable:

  • - Edible products such as gum & candy (for health reasons)
  • - Custom products (eg, custom machines, coin mechs, gumballs & tokens)
  • - Items we cannot re-sell. All returns must be in their original packaging, in never-used & re-sellable condition.
  • - Machine replacement parts

Return Policy:
If you would like to return your order and you meet the criteria above, please contact us within 30 days of purchase (include your name, order number, and reason for the return). We will respond in 24-48 hours with a Return Authorization (RA) number, the amount of any applicable restocking fee, and a return address. Returns sent back to us without prior contact or RAs will be refused. You are responsible for return shipping costs. When we receive your returned item, we will inspect it to ensure it is re-sellable. Then we'll issue a refund for the purchase price of the items minus the original shipping charges and any applicable restocking fee. We can only credit the card/method that was used for the original purchase.

Cancellations: If you wish to cancel an order after it has been placed but before it has shipped, you will be refunded the entire amount. However, most orders are shipped out within 1-2 business days. If your order has already been shipped, please refer to our return policy.

Freshness Guarantee: Gumballs.com bulk candy, gumballs, nuts, mints and jawbreakers are the freshest and tastiest wholesale vending products in the world! Our warehouse receives factory-fresh deliveries every week. With our high volume and turnover rate, our product is NOT warehoused for months before shipped to you, so you'll enjoy a long shelf-life. Gumballs.com guarantees your bulk vending product will be super-fresh when you receive them. Try our delicious candy and taste the difference yourself!

Low Price Match Guarantee: At Gumballs.com, we pride ourselves on offering a vast selection of gumballs, gumball machines, vending machines, and other vending equipment at highly competitive rates.If you find an identical product on a competitor's website listed with a lower total price (including shipping fees and taxes), simply note the competitor's web address and the lower total price in the comments box during checkout on Gumballs.com. We will match any verifiable total price listed online for the identical product that is in stock, and we'll refund your credit card for the difference! We are so confident that our prices are the best that we will honor our price match guarantee for 7 days after you make your purchase! Qualifications:

  • - Product must be new and identical to the one on our website
  • - Product must be in stock and available for purchase and shipment.
  • - Promotional discount codes not already included in the listed price are not eligible
  • - Liquidator or auction sites are not eligible
  • - Gumballs.com reserves the right to not sell any products below our cost.