Gumballs.com Privacy Policy
Gumballs.com is committed to maintaining your confidence and trust. It is our policy that your personal information, including your name, postal address, email address, and telephone number is private and confidential. This information will be used only to make sure that your order gets delivered to you in the timeliest manner possible. We will never provide or sell your personal information to third parties. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.gumballs.com (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Fulfill your oder
- Communicate with you, including information about your order
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
- To comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 13.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please Contact Us
Gumballs.com Security Policy
The Gumballs.com website is certified compliant with the Payment Card Industry Data Security Standard (PCI DSS). This certification his achieved by monthly independent 3rd party security scan testing. All credit card transactions through Gumballs.com are handled with industry-standard 256-bit SSL (Secure Socket Layer) encryption by Authorize.net, and certified by CloudFlare. This means that when you enter your credit card number into our Secure Order Form and place your order, your information goes through a highly secure encryption process which prevents any person on the Internet from seeing your information. Within just a few seconds, it reaches our credit card authorization server, is decrypted, and is quickly authorized without any human intervention. After your card is charged your credit card information is deleted and is never stored by Gumballs.com.
As surprising as it may seem, this process is considerably more secure than turning your credit card over to a waiter in a restaurant, where they walk away with your credit card information and can easily write it down. If you still feel uncomfortable about entering your credit card information online, we would be more than happy to process your order over the phone. Just call us!